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Silverware Chest Customer Service
Silverware Chest Customer Service is available 10am-4pm MST. Email allows us to transfer information to the right department for faster service. Please email your request. Allow 12 hours for a response back (closed on weekends).

Sales: Place your order online 24 hours a day, 7 days a week. Our shopping cart is safe, secure and 128bit encrypted. Warehouse receives order instantly and ships order within 1-2 business days. For bulk orders and specific questions regarding our items you can call customer support Mon-Fri 9-5MST. Ensure your question is handled by the right department or product specialist, please use the
Sales Inquiry Form

Shipping: Items can be shipped UPS Ground or UPS 3 Day Select. Shipping and handling charges are determined by the merchandise weight and location from the warehouse to your address. Most items ship within 1-2 business days then allow the shipping time of your choice. Some items may require a signature for delivery. All orders are subject to verification.

To make changes or corrections to your order use the Tracking Request Form. In your email, include your order number, name, shipping address, and item(s)ordered. We'll acknowledge your email within 1 business day. We must first verify with the warehouse that the item(s) have not already shipped. For personalized items we cannot guarantee cancellations or corrections once the order has been placed. We will make every attempt to do our best in any accommodations needed.

Tracking: Please allow up to 3 business days for your tracking number to arrive by email. They are automatically generated and forwarded from the warehouse to the email address you provided in the order form. Please use the tracking # that has been sent via email to determine when your package will arrive or the status of your order when shipped. If you still have a question or concern contact:
Tracking Request Form

Exchange Damaged Item: You must notify us within 3 business days upon receiving any damaged or defective item. If we are not contacted within 3 business days, we can not guarantee a replacement or credit. Have the item put in its original packaging, taped up and ready for the the pick up by the driver of the notified carrier service(UPS. The call tag is usually issued within 3 days of notifying us. Once the call tag is issued, it takes approximately 1-3 business days for them to arrive. They operate on their own hours of operation and schedule. Upon arrival at the warehouse, a new item will ship. Please allow 10 days for this process to cycle and your new item to arrive.
Exchange Request Form

Returns: YES! Satisfaction Guaranteed You have 21 days from delivery to return your purchase for any reason if not 100% satisfied. FULL REFUND(excludes shipping costs) and
No Restocking Fees. Customer is responsible for return delivery. Do not send item back to the address listed on our site. You must obtain a Return Authorization Number(RA#) which is issued through Valetstand.com before sending the item back. Without an RA# our warehouse will not be able to verify from whom the item is being returned or which store the item was originally purchased. Once you have obtained an RA# and have shipped the item, please email us with the tracking# or return information. This information will be forwarded to the warehouse to expedite your return credit. After 21 days upon receiving the product no returns or exchanges are accepted. Items that have been assembled are not returnable.Personalized Items cannot be returned nor exchanged.
Return Request Form

Customer Service: 1-800-642-2126
Fax: 702-920-8624

WE DO NOT ACCEPT ORDERS FROM OUTSIDE THE UNITED STATES AT THIS TIME. WE DO NOT SHIP TO CANADA, THE UK, AUSTRALIA OR ANY COUNTRY OTHER THAN THE USA.

Absaroka Internet Group
PO Box 988
Emigrant, MT 59027

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